Payment & Refund
If you would like a refund, please provide the reason along with the invoice (PDF) you received at the time of payment.
The refund amount will be calculated by deducting the used days based on the date the refund request is received.
Refunds are not available once usage has been confirmed.
Q. Where can I find my invoice?
A. The invoice is automatically sent to the email address you provided at the time of payment.
Q. How can I cancel my subscription?
A. To cancel your subscription, please go to the [Subscription] page and click the “Cancel Subscription” button.