[Service Shutdown Refunds] Refunds for the discontinuation of Play, API, and Voice Builder (August 31, 2026) are processed automatically — no request is needed. The remaining period of annual subscriptions and the unused balance of add-on credits purchased on or after June 1, 2026 will be refunded to your original payment method starting in early September, with an email confirmation upon completion. Complimentary bonus and sign-up credits are not eligible. See the notice at supertone.ai for details.
Payment & Refund
Apart from the shutdown refunds above, for general refund requests: if you would like a refund, please provide the reason along with the invoice (PDF) you received at the time of payment.
The refund amount will be calculated by deducting the used days based on the date the refund request is received.
Refunds are not available once usage has been confirmed.
Q. Where can I find my invoice?
A. The invoice is automatically sent to the email address you provided at the time of payment.
Q. How can I cancel my subscription?
A. As of July 23, 2026, all subscription billing has ended — no further charges will be made even without canceling. You can keep using the service until August 31 either way.